Terms & Conditions

Last updated: 7/5/2025

By accessing this website or placing an order with Om Raghad Bakery, you agree to the following terms, conditions, and disclaimers. Please read them carefully.

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1. Pricing and Availability

• All prices are listed in CAD and are subject to change without notice.

• While we aim to keep product availability accurate, items may occasionally be out of stock or substituted without prior notice.

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2. Allergy Disclaimer

• Our products are prepared in a kitchen that handles common allergens, including nuts, dairy, eggs, gluten, and soy.

• Although we take precautions to minimize cross-contamination, we cannot guarantee that any product is completely allergen-free.

• Customers with food allergies or dietary restrictions should contact us directly before placing an order.

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3. Use of Website

• This website and all of its content (images, text, logos, and branding) are the intellectual property of Om Raghad Bakery and may not be copied, modified, or used without permission.

• You agree not to misuse this website or engage in any activity that may harm the site or its users.

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4. Legal Disclaimer

• The content on this website is provided for general informational purposes only. While we strive to ensure accuracy, we make no warranties or guarantees about completeness or reliability.

• Om Raghad Bakery is not liable for any adverse reactions, medical issues, or damages resulting from the consumption of our products or the use of our website.

• All food is consumed at your own risk. Please review ingredients and allergen information carefully and contact us if you have concerns.

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5. Refunds & Returns

• All sales are final due to the perishable nature of our baked goods.

• We do not accept returns or offer refunds once an order has been picked up or delivered.

• If there is an issue with your order (e.g., wrong item, damaged goods, or quality concern), please contact us within 24 hours of receiving your order.

  • Do not consume the product if you believe there is a problem.

• To request a review of your concern, provide your order number and a clear photo of the issue. We may offer a replacement or partial refund at our discretion.